Updated Review:I was able to utilize Amazon's return & exchange service in this case, reporting a flaw with the item I had received, and requesting another identical replacement item sent from stock. I shipped the original item back the same day I had received it.I also received a message from the manager of the Asterom workshop, who expressed his sincere regrets for the trouble and sought to make the situation better. We had a satisfying exchange discussing workshop methods, family business, quality control efforts, etc.He was very helpful and kind, and made it clear that the business takes their quality (and customers' satisfaction) very seriously.To my surprise, the replacement cane from Amazon arrived several days earlier than anticipated.It fits together as expected, very nicely. Everything aligns as it's designed to, just like on the cane we ordered for my wife.Sturdy, smooth and comfortable in the hand, and beautiful to look at.I am impressed by the workshop and their selection of products, as well as their dedication to quality and service. I know we are looking forward to some future purchases to customize our canes further.==========================================================================Original 2-Star Review:My wife and I just ordered two different canes from Asterom, in different colors and handle styles.Hers is fine and has no issues, but my order had an alignment issue which goes back to its fabrication.The threaded socket embedded into the upright stick is off center, so when the handle bolt is screwed in, it doesn't align flush, and causes the metal ring to sit unevenly.I've included a couple pictures of the bad alignment, and the off-center hole.I've requested a return and exchange. I'll update my review upon receipt of the replacement.